Terms & Conditions
Covid-19 Booking Policy
To make sure that you can book your stay with confidence, we’ve adjusted our booking policy to allow for flexibility.
Bookings can be cancelled and refunded up to 72 hours prior to arrival, or rearranged for a later date.
We are following all current government guidance to ensure the safety of our guests and team.
If you have any queries about your booking, please get in touch and we will be happy to help.
Terms & Conditions
Seasons are defined as follows and are approximate according to calendar years;
Winter: December to mid April.
Summer: June to mid September.
Payments must be made either by credit/debit card or bank transfer. All prices quoted are in Euros.
Prices during the Winter season are per person per night on a Half Board basis.
Prices during the Summer are on a Bed & Breakfast basis.
Not included in the pricing
- Airport transfers.
- Ski Passes
- Ski Equipment
- Ski Lessons
- Child Care
- Taxe de Séjour is the local tourist tax. This is currently (2021-2022) €2.50 per adult (18 years and over) per night. This will be added to your bill on departure.
It is a condition of booking that all guests have adequate health and travel insurance, which must cover cancellation costs.
We cannot accept liability or pay compensation if we are forced to cancel, curtail or in any way change your holiday due to circumstances amounting to ‘force majeure’. Such circumstances shall include, but are not limited to, war, riot, civil strife, political dispute; industrial dispute (actual or threatened), terrorist activity (actual or threatened), natural or nuclear disaster, fire, technical problems with, machinery, transport or equipment, closure or congestion of airports or ports, border closures, adverse weather conditions and similar events beyond our control.
Receipt of a completed Booking Form and payment of deposit (or the full amount if less than 8 weeks to your arrival) will secure your booking.
The balance will fall due eight weeks before your arrival. Failure to pay the balance by the due date will result in cancellation of the booking.
Cancellation will take effect when written notification from the party leader has been received or the balance has not been paid. In such cases, the following charges will occur:
More than 8 weeks: deposit
Within 8 weeks: 40%
Within 6 weeks: 60%
Within 4 weeks: 80%
Within 2 weeks: 100%
Raison sociale : RICARDO DORRIEN – LE MAS DE LA COUTETTAZ “THE FARMHOUSE”
Email : firstname.lastname@example.org
Téléphone : +33 (0) 6 83 86 55 49
Adresse: 429 Chemin de la Couttetaz 74110 Morzine
Numéro TVA : FR 71 394 373 922
Numéro de Siret : 39437392200019
Conception du site: Story Crafters 43 chemin des moulins, Morzine 74110, France
Hébergement: Namecheap 4600 East Washington Street, Suite 305, Phoenix, AZ 85034, USA